跨境卖家在经营店铺时不可避免地会遇到买家退款的问题，但如果退款率过高，就需要注意。如果我们的快递店的退款率很高，我们应该如何写一封投诉信（英文版）？下面是给你的介绍。

wish退款率过高的投诉模板如下：

Dear Seller Support

I feel shocked and really sorry about this,we always provide best products
and service for customers.We are so contrbuted on the products and didn't notice
the vender is inresponsible for his products,that is why now we face this
situation.

We havechangedthe vender and promise we will never make this happen again

Now wehave the bestvenders and the best products.also we are planing to use
Wish express to make surewe can provide the fastest and safe express service to
customers.

We have completed a plenty of orders on wish.I think customers also feel good
to use it .Most of our products were designed and developed by ourselves. we
have the best price and they are unique on wish.

Lf customers have question about the product.we can provied the authoried
technica assisstant ,The engineer who designed it is the person who knows it
best

I believe we will both have a nice experiment by corporating with each
other.Hope you can give us a chance to prove ourselves. Thank you very much!

Best Regards

如何降低wish退款？

1、Wish政策必须及时实施。它要求所有订单在5天内交付，未交付的订单将在5天内退还。

2、确保产品妥善投资。建议卖方选择可靠、快速的物流提供商。一旦标志发货，产品必须立即发货。

3、确保订单发送正确货物的产品是正确的SKU、颜色、尺寸和质量。

4、货源稳定，库存充足。当产品没有库存时，我们必须了解标志，以避免消费者购买无法分销的产品。

5、审核产品，删除可能吸收狡猾销售的产品，不能以次充好以上五点.

此外，提高销售额也是降低退款率最有效的方法之一。因此，卖方必须抓住流量，提高销售额，做好精密运营。